Please make sure that your name, the name of your company (if one is provided) and your registration code are entered exactly as provided, no more and no less. This information is case sensitive and the program will refuse any discrepancy, no matter how insignificant it may appear to you. For example, even an additional space character added between your first and last name will be rejected.

Your registration details are also not interchangeable between programs; Account Xpress registration details will not work with Loan And Mortgage and vice versa. Please make sure that you are trying your registration details with the right program.

Software registrations do not expire and will continue to work with all minor releases of the program for which they have been acquired. In other words, all minor releases are free to registered users.

Upgrading to a new major version is optional and registered users of a prior version are entitled to a discount when upgrading to a new major version.

A major version denotes major program enhancements or a complete redesign of the program. A minor version denotes minor program enhancements and/or bug fixes.

The first digit of the version number determines if an upgrade is major or minor. If the first digit is different between two versions of the software then the upgrade is major. If the first digit is the same for both versions then the upgrade is a minor one. For example, upgrading from Account Xpress version 2.0d to version 3.1.2 is a major upgrade (from 2.x to 3.x) while upgrading from version 3.1.2 to version 3.2.4 is a minor upgrade (from 3.x to 3.x).

We are currently working on a complete user-guide and instructional videos to help you get started faster and better understand all the new features in Account Xpress.

Until then, please review the 'Getting Started' and 'User Interface' sections of the help file to better understand the basic functionality of the program. Select the 'Contents' option of the 'Help' menu to get to these topics.

Account Xpress has a unique user interface not found in traditional personal finance management programs. Although it can be a bit intimidating at first to the novice, this interface is very similar to the Windows Explorer interface and allows you to navigate quickly and easily between different views of the program, making it faster and easier to find the information you need. Do not let Account Xpress intimidate you with its unique user interface and its large number of features. Most features are optional and you only need to understand the basic ones in order to be able to use the program to properly manage your personal finances. If you already know how to use Windows Explorer and have a basic understanding of personal finance management then getting started with Account Xpress should be very simple and straightforward.

In theory it is perfectly feasible, but in practice this could be the perfect recipe for a disaster depending on how this will be accomplished. Account Xpress was not designed as a multi-user application with many users updating the same data at the same time.

If the file containing your Account Xpress data is stored PERMANENTLY on a media that is SHAREABLE (floppy diskette or network drive) by both of your computers then, just make sure that you only update your data from one PC at a time and save your work before starting to update the data again from the other PC (i.e. the file should be opened only by one application at a time).

If you have two copies of the file (one on each PC) and expect to synchronize them by copying the file back and fort between the two PCs then the chances are that someday you will update the file on one PC and then forget to copy the file to the other PC. This is when the disaster will start. For example, let's say you update the file on computer A and then forget to copy it to computer B. If you now update the file on computer B then you end-up having two files that can not be synchronized anymore (i.e. if you copy the file from computer B to A then you overwrite the changes made on computer A that are not on computer B and vice-versa.

Account Xpress does not have this feature at this point. This feature is on our list of future enhancements.

The transaction date of the transaction you just created is probably outside the currently selected period. Change the period to cover the date of the new transaction, and the transaction should reappear in its respective list(s).

NOTE: The default period that is selected each time a file is opened is customizable through the File Properties dialog. On the File menu, click Default period to change the default period that is automatically selected each time your file is opened.

Loan and Mortgage was designed mainly to calculate compound interest amortization schedules, but can be used to calculate simple interest tables also. Please look for 'simple interest' in the help file for the complete instructions.

When the "Constant" method is used, the percentage of interest calculated on each regular payment (interest factor) does not change from one payment to another. This is always the case for Daily, Weekly and Bi-Weekly payment frequencies where the number of days between regular payments does not change.

However, for Semi-Monthly, Monthly, Quarterly, Semi-Annual and Annual payment frequencies, the number of days between regular payments is not constant given the fact that the number of days from one month to another varies from 28 to 31. In this case, any of the two methods can be used. The "Constant" method will assume that the interest factor does not change regardless of the number of days between regular payments. The "Variable" method on the other hand, will calculate a different interest factor for each regular payment based on the number of days since the last payment.

Originally, your list of events is stored in a file called Mindful.bin located in the folder where Mindful itself is installed ('C:\Program Files\Felitec\Mindful', where C is the drive on which Windows is installed). However, your event file may be stored under a different name and/or location if you saved it using the Save as command on the File menu.

To determine the current name and location of your file, on the File menu, click Save as to display the Save As dialog. On the Save As dialog, the Save in box displays the current location of your file and the File name box displays its current name. Once you have determined the name and location of your file, you can close the Save As dialog by clicking Cancel.

Your list of events can be backed-up using any backup software. If you are not using any backup software, you can simply copy the file to a backup location of your choice using Windows Explorer.

IMPORTANT - Pending changes not yet saved to your event file will not be included in your backup. You should issue a save command (on the File menu, click Save) prior to running a backup to ensure that all recent changes will be copied.

To restore your list of events from a backup copy, proceed as follows...

1. Start Mindful (if not already running)
2. On the File menu, click Save as (you don't have to actually save the file unless you want to restore your backup copy under a name and/or location different than the current ones)
3. Take note of the name and location of your event file as they appear in the Save As dialog
4. Click Cancel to close the Save As dialog
5. Close Mindful (on the Application menu, click Exit)
6. Restore the backup copy of your event file over the file name and location noted in step 3
7. Restart Mindful (it should now read your restored file)

The installation probably worked properly and you are probably not doing anything wrong either. Starting with version 1.1, Mindful starts minimized when your list of events does not contain any event due for notice. Check the notification area on your screen (bottom right corner), the Mindful icon should appear in it. Simply click the icon to display your list of events again.

You may have closed Mindful while its main window was in its maximized state. To restore Mindful's main window to a smaller size, try the following...

1. Click the window icon in the top left corner of Mindful's main window
2. If the restore option is available, click it to take the window out of its maximized state
3. Resize the window as desired by dragging its edges

It looks like Mindful's main window is displayed outside of your screen boundaries. One possibility for this to happen is if someone changes your screen resolution from higher to lower (e.g. from 1024 x 768 to 800 x 600).

To relocate Mindful's main window back into your screen boundaries, try the following...

1. Click the Mindful icon in the notification area once to restore its main window (even if you don't see Mindful's main window at this point, it should still be there)
2. While holding down the Alt key, press the space bar once
3. Press the letter 'm' on your keyboard once
4. Press the up arrow once
5. Without pressing any mouse button, move the mouse cursor around your screen
6. When you see the Mindful main window re-appear, click the left mouse button once to fix it to its new position